Frequently Asked Questions

Are the sizes unisex?

Yes! All our t-shirts and sweatshirts are unisex sizing. Please see more sizing details in our size charts on the product page.

What materials do you use for your shirts?

Heather colors are made from a cotton-polyester blend for a softer, lighter feel. All other color options are 100% cotton for a durable and long-lasting shirt.

How long will it take to receive my order?

Standard shipping usually takes 3–7 business days. Shipping times may increase around busy holiday seasons, so if you are shopping for a gift please order early.

Can I make changes to my order?

Please contact us (support@thepawsitiveinitiative.com) within 24 hours of your order to submit change requests. Due to our eco-friendly, print-on-demand process, we cannot make any updates after the order has been begun printing.

How can I contact the Customer Care Team?

Please email us at support@thepawsitiveinitiative.com with any questions or concerns and we look forward to assisting you!

Do you ship internationally?

We currently ship only to the United States, however we are planning to expand internationally soon, so stay tuned!

Do you offer gift cards?

Yes! Digital gift cards are available in various amounts and can be purchased through our website. These make an excellent last-minute gift!